Version August 2025
| General principles |
| Meeting early and frequently with the family/caregivers |
| Involving the primary care doctor before, during, or after the meeting |
| Allocating sufficient time to provide information and discussion |
| Being accessible and ensuring continuity of care where possible |
| During the meeting |
| Providing information about the role of each health care provider present at the meeting |
| Listening, encouraging questions, and providing emotional support |
| Using empathic statements |
| Providing complete information about the medical situation to the family/caregiver |
| Avoiding providing contradictory information or explaining the appearance of contradictions |
| Supporting the decision-maker through the decision-making process |
| Paying attention to the patient's values |
| Allowing enough time for the family/caregiver to speak |
| Providing written information if requested |
| Discussing the use of time-limited trials if appropriate |
| Using expressions of nonabandonment and assurances of comfort |
| Discussing spiritual needs (if desired) |
